1. Introduction

Instant Dukaan, operated by Insta Biz Web ("we", "our", "us"), is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.instantdukaan.com, including all subdomains, and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing address.
• Payment Information: Payment details are processed securely through Razorpay. We do not store your card details on our servers.
• Business Information: Store name, subdomain, business details (for shopkeepers).
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.

3. How We Use Your Information

• To provide, operate, and maintain our platform and services.
• To process transactions and send related information (order confirmations, invoices).
• To manage your account and provide customer support.
• To send promotional communications (with your consent, which you may opt out of at any time).
• To detect, prevent, and address technical issues and fraudulent activity.
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Payment Processors: Razorpay for processing payments securely.
• Service Providers: Third-party vendors who assist us in operating our platform (hosting, analytics, email services).
• Store Owners: Shopkeepers on our platform receive customer order information necessary to fulfill orders.
• Legal Requirements: If required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to improve your browsing experience, remember your preferences, and understand how you interact with our platform. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

8. Your Rights

• Access, update, or delete your personal information by contacting us.
• Opt out of marketing communications at any time.
• Request a copy of the data we hold about you.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: